Exchange Policy
We will exchange any unused product within 30 days of purchase. Include the form below in the package and allow up to 4 weeks for the exchange
Returns Policy
You may return most new, unopened items within 14 days of delivery for a full refund.
We offer a 30-day craftsmanship guarantee, which includes sewing and materials. Not normal wear and tear. If you have more questions, please reach out to us.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Shipping
We can ship to addresses in the continental US & Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please allow 3 to 7 business days for order processing.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.